Deposits and Connection Fees


Do I have to pay a deposit?

If I move, do I have to pay another deposit?

What if I need to change the name on my account?

When do I get my deposit back?

Why do I have to pay connection and membership fees?

 

 
Do I have to pay a deposit?
Whether you have to pay a deposit depends on:
  • your payment record, if you have had service with MTEMC before;
  • your Equifax credit check, if you have not previously had service with us.

Your deposit:
  • will be required before service is connected;
  • will be $275;
  • may be paid in person at a MTEMC office or over the phone by speaking to one of our service representatives;
  • may be paid with cash, money order, personal check or credit/debit card.

(Concerned about your credit rating? Contact Equifax directly at 1-800-685-1111, www.equifax.com.)
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If I move, do I have to pay another deposit?
We will transfer your deposit to your new account if:
  • you move to another residence we serve, and;
  • you have no outstanding balance.

You will be charged a initiation fee each time you move.
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What if I need to change the name on my account?
No charge if the name on the account must be changed due to the death of a spouse (a death certificate will be required).

You will be charged a new membership fee and initiation fee if:
  • the name change requires opening a new account under a new name and Social Security number.

A new deposit may also be required.
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When do I get my deposit back?
  • your deposit will be applied to your final bill. If a refund is still due, a check will be mailed to you at your forwarding address.
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Why do I have to pay connection and membership fees?
The $25 initiation fee and a $5 membership fee covers costs for:
  • setting up your account;
  • the trip to your residence to record a beginning reading for billing;
  • if the residence is a brand new service installation, an additional $50 charge will be required to set a new meter.
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